Oso3DPrints Support
Email is the fastest way to reach us
Contact
For order help, shipping questions, or general support, email us. Include your TikTok order number if you have it.
Email
Tip: If you are messaging about an order, include your order number and TikTok username.
What we use for internal support
We use a private internal Google Sheet to track minimal order metadata. We do not store addresses or payment details. Full personal order details remain in TikTok Shop.
- Order number
- TikTok username and display name if available
- Tracking number
- Order totals: items, tax, shipping